Privacy Policy – CleanCleanup
CleanCleanup, LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website https://www.cleancleanup.com
or engage our cleaning services. We are committed to protecting your personal data in accordance with applicable U.S. privacy and data protection laws.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide, maintain, and improve our services and ensure secure payment processing.
a) Personal Information
When you interact with us, we may collect:
Name, email address, and phone number
Service address and relevant service details
Payment and billing information (processed securely via Stripe)
Communications you provide through forms, emails, or messages
b) Payment Information
All payments are processed through Stripe, Inc., a PCI-compliant payment processor
We do not store or have access to your credit/debit card information
Stripe may collect additional information as required to process transactions lawfully
c) Technical Information
We may automatically collect:
IP address and geolocation data
Device type, browser type, and operating system
Pages visited, time spent, and website interaction data
This data is used to improve service delivery, secure our platform, and enhance user experience.
2. Use of Information
We use your information for the following purposes:
To provide, manage, and improve our cleaning services
To process payments, issue receipts, and maintain transaction records
To communicate service confirmations, updates, and support requests
To ensure website security and prevent fraudulent activity
To comply with applicable federal, state, and local laws
We do not sell or rent personal information to third parties.
3. Disclosure of Information
We may disclose personal information only as necessary to:
Our cleaning professionals to perform the services you requested
Payment processors (Stripe) to process transactions
Comply with legal obligations, law enforcement, or government requests
Protect our rights, property, or the safety of others
We never share your information for marketing purposes without your consent.
4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When information is no longer needed, it is securely deleted or anonymized.
5. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal data, including:
Secure Socket Layer (SSL) encryption for all online transactions
Access controls and restricted server access
Regular monitoring and employee training
While we strive to protect your data, no internet or electronic storage system is 100% secure.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You can control cookies through your browser settings; however, some features may not function correctly if cookies are disabled.
7. Your Rights
As a U.S.-based user, you may have the right to:
Access personal information we hold about you
Request corrections or deletion of your personal information
Opt-out of marketing communications
To exercise these rights, contact us at smartinez@cleancleanup.com
.
8. Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect information from children under 13.
9. Third-Party Services
We may use third-party services to support our business operations, including Stripe for payment processing and analytics providers. These third-party services have their own privacy policies. We are not responsible for the practices of these third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with an updated Effective Date. Your continued use of our website or services constitutes acceptance of the revised Privacy Policy.
11. Contact Information
For questions or concerns regarding this Privacy Policy, or to exercise your rights:
Email: smartinez@cleancleanup.com
Website: https://www.cleancleanup.com
Business Location: United States
© CleanCleanup, LLC. All rights reserved.